Customer Care
Any service is incomplete without proper customer service. We at
“Berkeley gains ” understand this core pillar of financial services and endeavor
to provide the best customer care to our esteemed clients. Some of the key features
of our customer care program initiative are:
Online Web-based Accounts :
We are providing online web-based accounts to both our clients as well as to business
associates. You can access your accounts by inputting the allocated user-id and
password. These accounts are updated within two hours of the closure of each market.
SMS Services :
We are providing your financial balance, net position and outstanding position through
SMS on your mobile every day before opening of the market.
Research SMS / Reports :
We keep you updated throughout the day through our SMS service on your mobile by
giving you latest ups and downs of the market. You can avail this service on Yahoo
Messenger also. We are also providing End of the Day Reports and Index Resistance
and Support levels for the next day. You can have access to our Commodity reports
on major commodities and bullions.
For any queries, please get in touch with our customer care
helpline at 0172-5029956 to (Ext-6675)between 9:00 A.M. to 7:00 P.M. from
Monday to Saturday (except trading holidays). You can also email us at our customer
care helpdesk at
customercare@berkeleygains.com
You can send your valuable suggestions at
suggestion@berkeleygains.com
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